Hear from Our Customers
You walk into your lobby or bathroom and the floor actually reflects light again. The dull spots are gone. The scratches that caught your eye every single day have disappeared.
That’s what proper marble restoration in Waterside Plaza, NY does. It removes the damage etching from acidic spills, scratches from daily traffic, stains that no cleaner could touch. Then it rebuilds the finish using professional-grade polishing and refinishing techniques that bring back the original gloss.
You’re not covering up the problem. You’re reversing it. And once it’s sealed properly, that marble holds up better against everything your daily routine throws at it. Less maintenance. Fewer headaches. A floor that looks the way it’s supposed to.
For nearly 15 years, Waterside Plaza residents have called us when their marble needs real help. We’re not new to this building or this neighborhood. We know the stone types, the wear patterns, the issues that come up in high-rise residential spaces near the East River.
NYC Stone Care is run by master craftsmen with over 40 years of combined experience in stone restoration. We’re a family-owned company, and we’ve built our reputation on doing the work right the first time. No shortcuts. No upselling services you don’t need.
When you live in a complex like Waterside Plaza cosmopolitan, upscale, full of professionals who value quality you want someone who understands what you’re protecting. We do.
First, we assess the damage. Not every marble floor needs the same treatment. Etching requires honing to remove the damaged layer. Deep scratches need grinding before polishing. Stains might need poulticing. We figure out what your floor actually needs not what sounds impressive.
Next, we prep and protect the surrounding area. Then we start the restoration process: grinding if necessary to level uneven surfaces, honing to smooth out scratches and etches, and polishing to bring back that glass-like shine. We use state-of-the-art equipment designed specifically for marble refinishing in Waterside Plaza, NY.
Finally, we seal it. A high-quality sealer protects your marble from future staining and makes daily cleaning easier. You’re left with a floor that looks restored not just cleaned and one that’s actually protected moving forward. The whole process is efficient, and we don’t leave a mess behind.
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You get a full evaluation of your marble’s condition before we start. We’re transparent about what’s fixable and what’s not. If your marble just needs polishing, we’ll tell you. If it needs refinishing or repair, we’ll explain why.
The restoration itself includes whatever your marble needs: grinding, honing, polishing, stain removal, crack or chip repair, and sealing. We use professional-grade materials not the stuff you’d find at a hardware store. And we match the finish to what you want, whether that’s a high-gloss shine or a softer honed look.
Living in Waterside Plaza means dealing with the wear that comes from NYC life salt and grit tracked in during winter, humidity in summer, the constant foot traffic of a busy residential complex. We account for all of it. Our marble restoration service in Waterside Plaza, NY is built around the specific challenges your floors face in this location. You’re not getting a one-size-fits-all approach. You’re getting a process designed to handle what actually happens to marble in Manhattan high-rises.
It depends on the size of the area and the extent of damage. Simple polishing to restore shine typically runs $10 to $15 per square foot. More extensive work grinding, honing, stain removal, sealing can range from $15 to $25 per square foot.
Here’s the thing: restoration almost always costs less than replacement. If you’re looking at a 100-square-foot bathroom, you might spend $1,000 to $1,500 to restore it versus $5,000+ to rip it out and install new marble. And the restored floor can last another decade or more with proper care.
We give you a clear estimate after seeing the space. No surprises. No hidden fees. Just an honest assessment of what it’ll take to get your marble looking right again.
Etch marks are fixable, but not with cleaning products. When acid touches marble, it dissolves the surface layer. That dull spot you see isn’t a stain it’s physical damage. No amount of scrubbing will fix it.
We remove etch marks by honing the marble. That means carefully grinding away the damaged layer until we reach undamaged stone, then polishing it back to a smooth, glossy finish. The process is precise and requires professional equipment. Done right, the etched area blends seamlessly with the rest of the floor.
If the etching is shallow, the fix is straightforward. Deeper etching takes more work but is still completely reversible. The key is addressing it sooner rather than later, because etched marble is more porous and vulnerable to staining the longer it sits untreated.
For a typical bathroom or entryway, we’re usually done in one day. Larger spaces like a full kitchen or an open living area might take two days, depending on the condition and square footage.
The process itself isn’t slow it’s methodical. We’re not rushing through to get to the next job. We’re making sure each step is done correctly so the results last. Most of our Waterside Plaza clients are surprised by how efficient the process is, especially compared to a full replacement project.
You’ll need to stay off the floors while we work and for a few hours after sealing. We’ll give you a specific timeline when we assess your space. The short version: it’s faster than you think, and way faster than living with damaged marble.
Yes. Restored marble signals that a space has been maintained, and buyers or renters notice. Dull, scratched, stained floors make everything look older and less cared for, even if the rest of the apartment is in great shape.
In a building like Waterside Plaza, where residents expect a certain level of quality, marble condition matters. A well-maintained marble floor can be a selling point. A damaged one becomes a negotiating chip or worse, a reason someone walks away.
If you’re preparing to sell or rent, marble restoration offers one of the better returns on investment. You’re spending a fraction of what replacement would cost, and you’re presenting a move-in-ready space that doesn’t need immediate work. That’s valuable in a competitive Manhattan market.
Polishing brings back shine on marble that’s in decent shape but has lost its luster. It’s a surface treatment that buffs out minor imperfections and restores gloss. If your marble is dull but not scratched or etched, polishing might be all you need.
Refinishing goes deeper. It involves honing or grinding to remove scratches, etches, and other damage, then polishing the surface to rebuild the finish. Refinishing is what you need when the marble has visible damage that cleaning won’t fix.
We assess your floors and recommend the right approach. Sometimes polishing is enough. Other times, refinishing is the only way to truly restore the marble. We’re not going to upsell you on refinishing if polishing will do the job but we’re also not going to polish over damage and pretend it’s fixed.
Use a pH-neutral cleaner made for natural stone. Avoid anything acidic no vinegar, no lemon-based products, no harsh chemicals. Those are what caused the etching in the first place. A damp mop and the right cleaner are all you need for regular maintenance.
Wipe up spills quickly, especially anything acidic like wine, coffee, or juice. The sealer we apply gives you some protection, but it’s not invincible. The faster you clean up a spill, the less chance it has to penetrate.
Reseal your marble every one to three years, depending on traffic. We’ll let you know what makes sense for your space. Between professional maintenance visits, your marble should hold up well with basic care. You’re not signing up for constant upkeep you’re just protecting an investment that’s already been restored.
Other Services we provide in Waterside Plaza